Welcome to watchfinder
Since Watchfinder & Co. was first founded in 2002, it has established itself as the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, TAG Heuer and more, plus boutiques across the UK and a manufacturer certified service centre, there’s no better place to find your next luxury timepiece. Begin browsing using the navigation menu above, or find out more below.
No other pre-owned watch retailer can boast its own fully-fledged service centre, accredited by many of the world’s best watch manufacturers. Before being sold, every Watchfinder watch receives a rigorous inspection at this facility.
Over 15 Years
With the knowledge gained from over 15 years’ experience with pre-owned watches, there’s nowhere else as well qualified as Watchfinder to purchase your next premium timepiece from. Let us help you find the watch that’s just right for you.
With Watchfinder’s pre-owned collection, not only can you spend less, you can reap from your investments, too. A pre-owned watch doesn’t have the sting of showroom depreciation, and can even increase in value over the years.
Buying a pre-owned watch online couldn’t be any easier than this. With 14 days to change your mind, you can be sure you’ll love your next watch—but if you don’t, you can send it straight back for a full refund, no questions asked.
Industry Leading Customer Service
Your aftersales experience is important to us, which is why every watch comes with a 12-month comprehensive warranty. Our customer service team is on hand to help you with any queries you might have—just get in touch via the details below. With a score of 9.7/10 on TrustPilot, you can rest assured that we’re dedicated to providing the best customer experience.
Contact customer services
Get in touch with Customer Services by calling 01622 621388 or by clicking here.
Where it all began
The origins of Watchfinder can be traced back to the vision of co-founders Stuart Hennell and Lloyd Amsdon, who, as watch enthusiasts themselves, saw a need for an online marketplace for pre-owned watches. Thanks to their dedication and expertise, Watchfinder & Co. was born in 2002. Over 15 years on, and Stuart is still at the helm of the company, steering Watchfinder towards innovation and ensuring it remains the UK’s leading retailer of pre-owned prestige timepieces.
Our Core Values
Outstanding customer service is a mainstay of the Watchfinder ethos. Watch collectors are discerning shoppers, and will accept nothing but the best, which is why customer service has and always will be such an important part of the business. This includes everything from interaction with individuals to the operation of a manufacturer certified service centre, all so the customer experience is unparalleled.
With thousands of watches from over 50 brands available online and in-store, employee knowledge is key to giving customers the information they need to make an informed purchasing decision. With such a rich heritage for each and every brand, purchasing a luxury watch is more than simply buying an item of jewellery; it is investing in a legacy, and Watchfinder staff are required to be well-versed in every aspect.
Maintaining independence means that you will only ever receive advice tailored to your needs, rather than being constrained to a brand group or collection. Compare brands that won’t be found together anywhere else, with impartial guidance on hand to help you find the watch that best suits you. From big brands to boutique rarities, Watchfinder’s independence results in an unprecedentedly diverse collection of timepieces.
As well as stocking both the modern and the vintage from over 50 varied brands, Watchfinder also offers the luxury of choice through purchasing options and additional services. From part exchange to interest-free finance, online shopping to nationwide boutique locations, buy back guarantee to global watch sourcing, there are countless ways to make your purchase the perfect fit for your watch-buying needs.
What our customers say
Very friendly and helpful
After provisionally selecting two watches off the website, they arranged for both to be available at the Avery Street shop and confirmed by phone once they had arrived. When I visited, the assistant was very friendly and helpful and answered all my queries regarding the relative merits of the watches. I certainly have nothing to complain of.
Watch arrived promptly exactly as…
Watch arrived promptly exactly as described
Excellent service....will definitely…
Excellent service....will definitely use again
Excellent customer experience
Excellent customer experience; Emma responded quickly to questions and conscientious in her dealings with me.
Great site second watch have purchased…
Great site second watch have purchased excellent delivery well pleased
Alternatively you can write to us at: Customer Service Department, Watchfinder, PO BOX 1368, Maidstone, ME14 9WE, England