Why Buy Pre-owned Watches ?

We have re-invented the way people buy pre-owned watches by identifying four major worries.

• Is the watch authentic?
• How has the watch been authenticated?
• What condition is the watch in?
• What happens if the watch is faulty?

Is the watch authentic?

All our watches are genuine and have been authenticated by our expert team of watchmakers. There are a number of steps we take to ensure this is the case.

We DO buy Pre-Owned Watches from:

• Existing customers wanting to part-exchange or upgrade.
• Established and respected watch dealers.
• Individuals who can satisfy the very high standards of our team of expert watchmakers
• Authorised Dealers.

We DO NOT buy Pre-Owned Watches from:

• Anyone who cannot provide warranty certificates, proof of identity, proof of purchase or trade references.
• Anyone without the approval of our team of expert watchmakers.
• EBay vendors. Nor will will we buy any watches that have been bought through Ebay.

How has the watch been authenticated?

We employ a team of Watchmakers with over 35 years experience to check every detail of the watches that are purchased. The following checks are made to ensure that counterfeit watches or watches of dubious origin never appear on the website.

• Serial numbers. Lost and stolen databases are checked to confirm the watch history.
• Movements. The movement is inspected and all constituent parts are authenticated.
• Paperwork. All paperwork is checked against the watch serial number.
• Manufacturer checks. We contact manufacturers direct to establish the authenticity.
• Source checks. Watches are not bought without detailed information on the seller.

What condition is the watch in?

• We know that people don't want worn or damaged watches. Our pre-owned watches fit into two categories.
• The watch is already in immaculate condition.
• The watch can be returned to immaculate condition.

If our watchmakers can't return the watch to an immaculate condition then we dont buy it. Once the quality and value of pre-owned watches have been witnessed, few will ever buy brand new again.

What happens if the watch is faulty?

All pre-owned watches carry a 12 month warranty issued by our dedicated service and repair centre.

During that period we will repair any faults free of charge. All the technicians have worked to team leader or head watchmaker standard at the major watch houses and are trained and equipped to the highest standards. Obviously the time taken to repair a watch will depend on the nature of the fault. Our turnaround time will be significantly less than the standard 10 - 12 weeks of the manufacturers.

Your questions answered.

The savings are great but my friends will know it's second hand.

After a complete refurbishment the pre-owned watches carry no visible signs of wear and tear. To all but the expert eye they will appear to be brand new. You can save thousands of pounds on the price of a brand new watch that to most people will look identical. Our watchmakers have all reached team leader or head watchmaker level with the major watch houses, and work to an exceptionally high standard.

Any parts that show any wear are replaced with official certified parts bought from the manufacturer. The movements are kept in perfect working condition and the case and bracelet are polished to such a high standard that all marks and scratches are removed. After all of this you are left with the prescion of a new movement along with the sparkle of a watch that looks as though it has just left the factory.

You have told me never to buy without the manufacturer's original paperwork.

Brand new watches should always be bought with paperwork but the pre-owned market is a different matter. Once the manufacturer's warranty has expired (usually 2 years) the paperwork only serves to show where and when the watch was originally bought. When buying without paperwork you should always ensure the supplier is a trusted source. Our team of watchmakers will authenticate any watch using the serial numbers, a through inspection of the case, the movement, and the bracelet. We can establish the age and servicing history of a watch by an assessment of the case numbers, bracelet references and movement.

We can also provide you with an insurance valuation which also acts as a certificate of authenticity, giving you total confidence that the watch is 100% genuine.

High Standards.

Its important to note that we employ these rigid standards and any watch that doesn't pass with flying colours is rejected and sent back to the supplier. Any counterfeit watches will be passed on to the police along with any information we have identifying the seller.