CRM AND EMAIL EXEC £25-£30K D.O.E

Company background

Watchfinder is the UK's leading fine watch destination and is the online and offline gateway to the biggest collection of pre-owned watches in the country. With more than 6.7 million visitors over the last year and an email database of over 250k, Watchfinder is the prime location to buy, sell and part-exchange watches, all with the total confidence our thirteen years of experience instils.

Due to continued growth Watchfinder are looking to hire a CRM and Email Exec. based in their offices in Maidstone, Kent. With the expansion of Watchfinder and it's continued requirement for email-marketing and expansion within CRM, you will report directly to the Creative Director to produce a strategy to deliver successful campaigns.

Job purpose

To create engaging, strategic and effective communications and campaigns across email and CRM. The successful candidate will be responsible for developing and implementing a CRM strategy for the business, as well as progressing the existing email strategy.

Primary duties and responsibilities

  • Create and deliver the global email & CRM marketing strategy
  • Leading the timely execution of email and direct marketing programmes
  • Managing the scheduling, testing and deployment of all customer direct marketing & email campaigns
  • Tracking and reporting on the performance of all campaigns
  • Providing an email-marketing dashboard, highlighting all email metrics
  • Providing a CRM dashboard, highlighting all key metrics
  • Working with the editorial and design teams to ensure best practice
  • Managing the email database to identify key customer life-cycles
  • Managing response data for tactical email campaigns
  • Working with the Digital Marketing Manager to acquire new subscribers and manage the quality of data capture across all touch points
  • Determine segmentation and testing strategies
  • Managing third-party suppliers

Experience

  • Significant experience working within email and CRM
  • A proven track record of successful CRM and email campaigns
  • Experience working with email marketing platforms
  • Experience with CRM databases, data analysis and segmentation
  • A very strong understanding of Google Analytics
  • A good understanding of HTML
  • Advance Microsoft Excel user
  • Understanding of re-engagement, automation and personalisation techniques and technologies

Skills and personal attributes

  • Creative and full of ideas
  • Good communication skills
  • Ability to manage projects and prioritise tasks
  • Analytical and methodical mindset
  • Good team player
  • Enthusiastic, proactive and flexible

Conditions of employment

  • Full time position
  • Based in Maidstone, Kent
  • Salary 25-30k according to experience

This is not an exhaustive list, and you will be expected to be flexible in your approach to carrying out your duties.

If you are interested in this position please email your covering letter and C.V to jobs@watchfinder.co.uk
MID-WEIGHT GRAPHIC DESIGNER £25-£30K D.O.E

Company background

Watchfinder is the UK's leading fine watch destination and is the online and offline gateway to the biggest collection of pre-owned watches in the country. With more than 6.7 million visitors over the last year, Watchfinder is the prime location to buy, sell and part-exchange watches, all with the total confidence our ten years of experience instils.

Due to continued growth Watchfinder are looking to hire a Mid-Weight Graphic Designer based in their offices in Maidstone, Kent. With the expansion of Watchfinder and it's increasing need for integrated communications you will report directly to the Creative Director to produce a wide variety of designs.

Job purpose

To create engaging, strategic and effective on-brief designs across a wide range of integrated communications including brand, web, print, packaging, exhibition and digital publishing projects.

Primary duties and responsibilities

  • Work within the brand guidelines to produce design that is consistent, creative and engaging
  • Create on-breif designs and layouts
  • Work across all areas of the business with the ability to adapt to different design disciplines
  • Manage multiple projects effectively from ideas to concept to completion
  • Work with the Marketing Department to produce digital and print based marketing collateral
  • Work with the Content Editor to produce online content and digital publications
  • Work with the I.T Department to produce user interfaces and content for the website
  • Work with the Creative Director, sharing your ideas to improve customer facing areas of the business
  • A good understanding of print reproduction and designing for web
  • Maintain an up-to-date knowledge of design trends and relevant technical advances

Experience

  • At least 2 years experience working within a design environment
  • A creative portfolio of multi-discipline design, showcasing creative and engaging work
  • An excellent understanding of Adobe Creative Suite (PS, InDesign and Illustrator)
  • A good understanding of HTML
  • Good photography retouching skills

Desirable but not essential

  • Experience of designing within retail
  • Video editing (Premier pro)
  • 3D modeling (Cinema 4D)
  • Some photography experience

Skills and personal attributes

  • Passionate about design
  • Creative and full of ideas
  • Good team player
  • Able to communicate ideas effectively
  • Enthusiastic, proactive and flexible

Conditions of employment

  • Full time position
  • Based in Maidstone, Kent
  • Salary 25-30k according to experience

This is not an exhaustive list, and you will be expected to be flexible in your approach to carrying out your duties.

If you are interested in this position please email your covering letter, C.V and examples of your work to jobs@watchfinder.co.uk
Product Photographer £20k

Primary responsibilities

  • Work with the Photography Manager to deliver product photography within the guidelines, maintaining a consistent presentation of the products on the Watchfinder website.
  • Produce product photography adhering to the photography guidelines.
  • Edit the product images in Photoshop to a high standard
  • Upload product photography to the website.
  • Maintain the new watch folder to save on unnecessary repetition.
  • Backup all images to server.
  • Safeguard the photography equipment and report any issues to IT.
  • Produce your work with a high level of care and professionalism.
  • Report on projects and strive for improvement.

Secondary responsibilities

  • Event Photography
  • Instagram Photography
  • Staff Photography
  • Product Videography

Skills and aptitude required

  • Photography (Training will be provided)
  • Photoshop (Bae skills needed – Training will be provided)
  • Adobe Premier Pro (Training will be provided)
  • PC/Mac Literate with Adobe Photoshop knowledge

If you are interested in this position please email your covering letter and C.V to jobs@watchfinder.co.uk
Dispatch Assistant £18k

We are currently looking for a Dispatch Assistant to work at the company’s new boutique store in London’s Royal Exchange.

This principle responsibility will be managing deliveries to and from the store and will be critical to the smooth operation of the store. Candidates will need to be able to demonstrate that they are organised, have a good eye for detail, and that they understand the principles of customer service. In addition to post management the job will involve communicating with customers via email and telephone and being an important part of the quality control process. Experience in a dispatch and / or a customer services environment would be an advantage but isn’t essential.

If you are interested in this position please email your covering letter and C.V to jobs@watchfinder.co.uk
RETAIL SALES OPPORTUNITIES £18k - £20k PLUS COMMISSION (UNCAPPED)

Due to expansion of the company we are looking for experienced Retail Sales people to join our existing store in The Royal Exchange in London, and a new store which we plan to open in Bluewater shortly.

You'll need to be able to demonstrate a successful background in a luxury retail sales environment, and experience of watches would be an advantage although it's not essential. The ability to offer the best possible level of customer service is however essential.

This is a demanding role within a fast paced, target driven retail environment. Training will be provided where necessary, you will need to quickly absorb a large volume of technical information and deliver peerless customer service via email, telephone, and in person.

Applicants should submit a CV along with a covering letter detailing your success to date and how your experience has prepared you for this role.

If you are interested in this position please email your covering letter and C.V to jobs@watchfinder.co.uk
Trainee Sales Advisor £15k - plus commission OTE £20k

We are currently looking for a Trainee Sales Advisor to join our existing online sales team, based at our Head Office in Maidstone.

This role will involve dealing with a large volume of both outgoing and incoming calls in our busy office environment. You’ll need the ability to identify buying signals and pick out the best quality enquiries to pass to Senior Sales Advisors to convert. There’ll also be a lot of email communication to customers so the ability to write in a clear, concise and professional manner is essential. An element of administration work will be required in order to support the Sales Team, along with dealing with customers in person who visit our Head Office to collect their watch.

Some selling experience would be useful for this role, which would suit an eager person looking to start a successful career in sales. There is clear progression on offer to be promoted within the sales team as the company grows. Uncapped commission will be paid on top of the basic salary based around the Sales Team’s group targets.

Training will be provided where necessary, but you will need to quickly absorb a large volume of technical information and deliver peerless customer service via email, telephone, and in person.

Applicants should submit a CV along with a covering letter detailing your success to date and how your experience has prepared you for this role.

If you are interested in this position please email your covering letter and C.V to jobs@watchfinder.co.uk
Why Watchfinder

Watchfinder is one of the world's leading pre-owned watch retailers, catering to the needs of over 4.5 million visitors every year both online and in store. With over ten years' experience, Watchfinder continues to innovate and redefine the market for pre-owned watches, tirelessly developing new and exciting ways for customers to buy, sell and interact with pre-owned watches from over fifty different brands. This is a rare opportunity to join a company that is changing the way the industry works, and a great prospect for someone looking for a career in the watch industry. If you are a dedicated, enthusiastic and intuitive person, Watchfinder could well be the company for you.

if you are interested working for us please email your covering letter and C.V to jobs@watchfinder.co.uk
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